Remember The Happy Vegan’s post about the Johnny Rocket’s Streamliner? Well, the ever-awesome, ever-sassy Mz. Jaxin decided that the info on their website just wasn’t good enough… so she wrote an email to the Director of Purchasing & Product Development.

For your reading pleasure, this is the response that she was kind enough to share with us:

*begin letter*

Thank you for taking the time to contact us; it is always nice to hear from our guests. I will do my best to answer your questions and add what I can to the information you found on our website:

Streamliner cooking procedures - Johnny Rockets standard operating procedures call for the Boca Burger patty to be cooked on a dedicated portion of our grill space using specially color-coded tools. This is the procedure taught to all employees - corporate of franchise - tasked with cooking Johnny Rockets products and then reinforced during training seminars. While it is hoped that every cook at every restaurant on every day Johnny Rockets is operating follows the exact procedures we cannot guarantee that, on occasion, there may be a momentary lapse in protocol. While we believe that these deviations from cooking specifications are very, very infrequent we cannot guarantee that they will never occur. If it is of concern to you you can ask your server, or the restaurant manager, to make sure that they cook your Streamliner in the proper manner.

Hamburger Buns - The published Johnny Rockets specifications do not call for any animal products in our hamburger or hot dog buns. This does not mean however that, due to shortages or other inventory issues, the restaurant may have to purchase non-specified products to fill the gap until the proper products again become available. Please check with the unit management if you are concerned about the ingredient content.

Fryer Procedures - We designate separate fryers and baskets for the American Fries, Onion Rings, Rocket Wings, and Chicken Tenders. Due to volume and timing requirements one fryer is used almost exclusively for American fries while the other is used for the other items. On occasion however, due to demand, each of the products may be prepared in either fryer. Therefore there is the slight, yet unlikely, possibility that chicken tenders and American fries will be cooked in the same oil. If this cross-contamination is of concern to you please relate your concerns to your server and/or the restaurant manager that they will do their best to honor your dietary needs.

American Fries - As our website states we do not intentionally add beef flavorings or any product derived from animal sources to our American fries. As mentioned our manufacturer feels compelled to list beef tallow as a possible ingredient due to residues which may remain on machinery shared during the manufacturing process. The ingredient statement listed on our website is taken directly from our manufacturer so I will inquire
from them as to why they state it as an ingredient as opposed to listing it as you suggested.

At Johnny Rockets we strive to meet the needs of all of our guests. However due to the limited space and tight kitchen layout at Johnny Rockets we cannot guarantee that there will not be unintentional contact with some small amount of material from an item which is of animal in nature. Therefore, and in respect of an individual’s religious, ethical, or dietary concerns, we cannot claim anything prepared at Johnny Rockets to be vegan or vegetarian.

Thank you aging for taking the time to drop us a note. If you have any additional questions please do not hesitate to contact me directly.

Sincerely,
Jeff

Jeffrey Preston
Director of Purchasing & Product Development
The Johnny Rockets Group, Inc.
(949) 643-6116
(949) 643-6200 fax
jpreston@johnnyrockets.com

*end letter*

Thanks, Mz. Jaxin, for sharing this letter with us.